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QUESTIONS & ANSWERS
Before you choose.
Common questions about this saber.
How long does delivery take?
Estimated delivery after dispatch: U.S. 3-14 business days (when U.S. stock available); Canada, UK, EU, and Japan 7-14; Australia/NZ 10-20; other Asia-Pacific 10-21. Express options are available at checkout. These are estimates, not guarantees.
Read full answerHow do I track my order?
You will receive a shipping confirmation email with a tracking number once your order ships. Use that number on the carrier's website (USPS, FedEx, UPS, DHL, or your local postal service) to follow your package.
Read full answerMy saber arrived damaged — what do I do?
Take clear photos of the damage (including the box if it was damaged in transit) and email them to support@bjsaber.com within 14 days of delivery. Include your order number. We will respond within 24 hours with a replacement or refund.
Read full answerDo you ship to PO boxes / military addresses / my country?
Yes to U.S. PO boxes and APO/FPO/DPO military addresses (via USPS). We ship worldwide wherever PayPal is available — the only exceptions are U.S.-sanctioned destinations (Cuba, Iran, North Korea, Syria, Crimea) and places our carriers cannot reach.
Read full answerWhen will my refund arrive?
Once your return arrives, we inspect it within 2-3 business days. The refund is then initiated within 10 business days of approval, to your original payment method. After initiation, your bank or payment provider typically takes another 5-10 business days to post the funds.
Read full answerMore questions? Read the full Saber Field Manual